Originally Posted by
alex4891
After winning a small amount of money ($210) my withdrawals were put on hold, but ok it is to be expected... They requested ID, PA and an expired card I still have a photo of. So I sent that along with my new card since I thought it would help me in the future.
In a few days (!!!) I get an email that my ID not accepted, doesn't show all the corners.... ummmm yes it does! I've verified many accounts in different casinos with this same photo
PA not accepted, it doesn't show the bank logo. So I explained I didn't have papers since everything these days is done online. It shows my name, address and date as per their request. They accused me of sending a fake document. Never had to deal with rude people like that!
Day later sent me another email requesting a photo of my new card (which I've already sent)
Difficult site to communicate with, I've had to request a paper statement to be sent to my address just so I can send them a photo of it.
Then asked support a question because I wanted to learn how to play casino card game (live blackjack) they said they are not my teachers and referred me to the game's rules which I already read and didn't understand...duh
Choose other casinos if you want to have a good gaming experience
quickest casino ever!
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